prtcl Terms of Service

Acceptance

By downloading, installing, or using prtcl ("the App"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App.

1. What prtcl Is (and Isn't)

prtcl is a personal health protocol tracking tool. It helps you organise, log, and monitor adherence to structured health protocols.

prtcl is not a medical device, and does not provide medical advice. The App does not diagnose, treat, cure, or prevent any disease or medical condition. Protocols available in the App, whether curated by the prtcl team or created by you, are for informational and self-tracking purposes only.

You should consult a qualified healthcare professional before making significant changes to your diet, exercise, supplementation, fasting, or other health routines. This is especially important if you have any pre-existing medical conditions, are pregnant or nursing, or are taking medication.

prtcl does not claim that following any protocol will produce specific health outcomes. Individual results depend on many factors outside the App's control.

2. Your Use of the App

You may use prtcl for personal, non-commercial health tracking.

You are solely responsible for how you interpret and act on information displayed in the App.

You agree not to:

• Use the App for any unlawful purpose
• Attempt to reverse-engineer, decompile, or extract source code from the App
• Redistribute, sublicense, or resell the App or its content
• Use the App in any way that could harm yourself or others

3. Your Data

3.1 Local Storage

All data you enter into prtcl, including protocol configurations, daily logs, adherence scores, and any custom protocols you create, is stored locally on your device. prtcl does not upload these tracking records to Rasena or RevenueCat. Optional health-store integration, device backups, online subscription processing and support communications are described in the Privacy Policy.

3.2 Data Loss

Because your data is stored only on your device, you are responsible for any data loss resulting from device failure, app deletion, operating system updates, or other events. You can save a backup file through Backup and export in About. prtcl does not provide automatic cloud backup and cannot recover records without a backup you have retained. Restoring a backup replaces current records after your confirmation; CSV exports cannot be used for restoration. Any operating-system backup or transfer depends on your device settings. We recommend keeping your own records of anything important to you.

3.3 Future Changes

If we introduce cloud sync, accounts, or other features that upload tracking records in a future version, we will update these Terms and our Privacy Policy accordingly, and will notify you before any such change takes effect.

4. Curated Protocols and Content

4.1 Original Content

Protocols listed in the prtcl marketplace are original creations by the prtcl team. They are inspired by published scientific research and evidence-based health principles, but they are not reproductions of any third-party framework, programme, or branded protocol.

4.2 Attribution

Where protocols reference general areas of research, attribution is provided for informational context only. Such attribution does not imply endorsement by, affiliation with, or sponsorship by any named researcher, author, institution, or brand.

4.3 No Guarantee of Accuracy

While we make reasonable efforts to base curated protocols on current evidence, health science evolves. We do not guarantee that any protocol is complete, current, or suitable for your individual circumstances.

5. Custom Protocols

You may create custom protocols for your own personal tracking. You retain ownership of any content you create within the App. You are solely responsible for the accuracy and safety of any custom protocols you build for yourself.

6. Intellectual Property

6.1 Our IP

The App, including its design, code, curated protocol content, branding, and the prtcl name, is owned by Rasena and protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding.

6.2 Your IP

Any custom protocols, step names, descriptions, or other content you create within the App remains yours. We do not claim ownership of user-created content.

7. Subscriptions and Payments

If you purchase a subscription to access premium features, subscription fees are billed in advance on a recurring basis, monthly or annually as selected.

Details of what is included in free and paid tiers are described within the App and may change over time.

• You may cancel at any time; cancellation takes effect at the end of the current billing period
• Refunds are handled in accordance with the policies of the platform through which you purchased
• We reserve the right to change subscription pricing with reasonable notice

8. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The App will be uninterrupted, error-free, or free of harmful components
• Adherence scores, trend calculations, or other computed values will be perfectly accurate
• Any particular health outcome will result from using the App
• The App will be compatible with all devices or operating system versions

9. Limitation of Liability

To the maximum extent permitted by applicable law, Rasena and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of the App.

Our total liability for any claim arising from these Terms or your use of the App shall not exceed the amount you paid for the App in the twelve months preceding the claim, or £50, whichever is greater.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the App or by other reasonable means. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms.

11. Termination

You may stop using the App at any time by uninstalling it. We reserve the right to suspend or terminate your access to the App if you violate these Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have questions about these Terms, contact us at hello@rasena.co.uk.

Acknowledgement

By using prtcl, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.